Vikas Pandey

About Me

Senior Cybersecurity Engineer with over six years of experience architecting resilient defenses for enterprise environments and accelerating secure cloud adoption across Microsoft 365, Azure, and AWS. My expertise lies in integrating automation and DevSecOps practices to scale security operations, evidenced by leading large-scale deployments that protected over 30,000 endpoints and implementing compliance frameworks that achieved 100% regulatory alignment. By engineering advanced email security strategies, I successfully reduced phishing incidents by 60%, demonstrating a consistent ability to quantify risk reduction and strengthen organizational posture against evolving threats.

Beyond technical execution, I specialize in designing workflows that balance security with usability, mentoring teams, and enabling organizations to adopt modern security practices confidently. Passionate about innovation, I explore homelab setups, infrastructure automation, and emerging technologies to stay ahead in the evolving cybersecurity landscape.

Work Experience

Cloud Solution Specialist

Aug 2022 – Current

INSIGHT | Gurugram

Deployed advanced email security measures with Cisco Agari, achieving 40% reduction in phishing and spoofing threats.
Enhanced efficiency and security by refining Email Security solutions using Cisco Email Gateways, M365 Defender, MS Exchange Online, Red Sift OnDMARC, and Abnormal Security.
Configured and deployed MDE with EDR, ASR, and Intune for 30k+ devices, reinforcing endpoint security defenses.
Led onboarding/offboarding processes for 5000+ endpoints and managed policy configuration via Intune.
Implemented Printer Groups in Azure Purview’s Endpoint DLP Settings, reducing unauthorized print incidents by 50%.
Configured Sensitivity Labels and DLP Policies in MS Purview, achieving 100% regulatory compliance and reducing unauthorized access incidents by 35%.
Engineered Retention Label Policies for SharePoint sites, protecting 3,000+ essential documents.
Strengthened cloud & network security posture by configuring Zscaler policies, reducing incidents by 40%.
Developed 20+ KQL queries, 10+ Workbooks, and 5 Playbooks in Azure Sentinel, enhancing detection by 30%.
Designed tailored training programs for clients to improve solution adoption.

Sr. Technical Support Engineer

May 2021 – Jun 2022

THEOREM INDIA PVT. LTD | Mysore

Facilitated 70% package installation/upgrades on RHEL servers using YUM and RPM.
Resolved 98% of incident tickets within SLA, covering sudo issues, network disruptions, password/account problems, LVM management, and service outages.

Technical Support Consultant

Jun 2019 – Apr 2021

ADOBE SYSTEMS INDIA PVT. LTD | Noida

Streamlined server migration to cloud via EC2, ELB, and EBS, reducing migration time by 50%.
Created Route 53 DNS records and managed SSL certificate installations.
Architected AutoScaling Groups and ELBs, ensuring 99.9% service availability.
Integrated Adobe Admin Console with org IDPs, enabling 70% license provisioning and SSO setup.

Customer Service Associate

Oct 2017 – Jun 2019

AMAZON INDIA PVT. LTD | Noida

Managed 1,500+ monthly queries related to orders, devices, and accounts, achieving 97% customer satisfaction.
Handled 85% of business customer emails and web queries, reducing ticket backlog by 30% and improving resolution time by 20%.

About Me

Skills

Certifications

Projects

Enterprise Security Automation

Cloud Security Hardening

Work Experience

Cloud Solution Specialist

Sr. Technical Support Engineer

Technical Support Consultant

Customer Service Associate